Sheraton Grand Macao

Macau, Macao The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China
8.4 Excellent 4 622 Opinions
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The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China
Macau, Macao

Airports
Tourist attractions
  • Recycling bins are available to guests and waste is recycled
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
Information

Towering over the Cotai Strip, the 5-star Sheraton Grand Macao boasts 3 outdoor pools, pampering spa treatments and a 24-hour fitness centre. Just 5 minutes' drive from Macau International Airport, this eco-friendly hotel also has 7 dining options and shuttle service for different routes . Free WI-FI is available at all area.

Overlooking the pool, city or Cotai Strip, the spacious air-conditioned rooms come with a 42-inch flat-screen TV and a comfortable Sheraton signature sleep experience. En suite bathrooms have a shower.

Sheraton Grand Macao is within 6 km from A-Ma Statue, Guia Fortress, Leal Senado Building and the Ruins of St. Paul. It is 1 km from Taipa City Town Centre and a 13-minute drive from Macau City. The Macau Ferry Terminal is a short 8-minute drive away.

Shine Spa for Sheraton features private treatment rooms, a sauna and hot tubs. The hotel also provides personal trainers at the gym, as well as over 20,000 square metres of event space. Postal services are available at the business centre.

Jaya, Sala and Tiki (event only) pool-side bars all serve refreshing cocktails and snacks. International buffet spreads are available at Feast.Other dining options include Bene Italian restaurant and Palms Lounge.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
Gallery
Sheraton Grand Macao
Rooms and availability
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Room type
Maximum persons
Room size
Facilities
Deluxe King Room Sheraton Grand Macao Deluxe King Room Sheraton Grand Macao
Deluxe King Room Sheraton Grand Macao Deluxe King Room Sheraton Grand Macao
3 42 m2 1

With plenty of thoughtful amenities, guests can en…

  • City view
  • Air conditioning
Booking from: $72.25
Deluxe Twin Room Sheraton Grand Macao Deluxe Twin Room Sheraton Grand Macao
Deluxe Twin Room Sheraton Grand Macao Deluxe Twin Room Sheraton Grand Macao
4 42 m2 1

With plenty of thoughtful amenities, guests can en…

  • City view
  • Air conditioning
Booking from: $72.25
Sheraton Club Twin, Club Level Sheraton Grand Macao Sheraton Club Twin, Club Level Sheraton Grand Macao
Sheraton Club Twin, Club Level Sheraton Grand Macao Sheraton Club Twin, Club Level Sheraton Grand Macao
4 42 m2 1

Located on the preferred floors, guests enjoy priv…

  • City view
  • Air conditioning
Sheraton Club King Room, Club Level Sheraton Grand Macao Sheraton Club King Room, Club Level Sheraton Grand Macao
Sheraton Club King Room, Club Level Sheraton Grand Macao Sheraton Club King Room, Club Level Sheraton Grand Macao
3 42 m2 1

Located on the preferred floors, guests enjoy priv…

  • City view
  • Air conditioning
Executive Suite Twin, Club Level with Two Double Beds Sheraton Grand Macao Executive Suite Twin, Club Level with Two Double Beds Sheraton Grand Macao
Executive Suite Twin, Club Level with Two Double Beds Sheraton Grand Macao Executive Suite Twin, Club Level with Two Double Beds Sheraton Grand Macao
4 83 m2 1

Featuring a spacious living area with plush red ve…

  • City view
  • Air conditioning
Executive Suite King, Club level, 1 Bedroom Executive Suite Sheraton Grand Macao Executive Suite King, Club level, 1 Bedroom Executive Suite Sheraton Grand Macao
Executive Suite King, Club level, 1 Bedroom Executive Suite Sheraton Grand Macao Executive Suite King, Club level, 1 Bedroom Executive Suite Sheraton Grand Macao
3 83 m2 1

Featuring a spacious living area with plush red ve…

  • City view
  • Air conditioning
Cotai View King, Guest room, 1 King, Cotai Strip view Sheraton Grand Macao Cotai View King, Guest room, 1 King, Cotai Strip view Sheraton Grand Macao
Cotai View King, Guest room, 1 King, Cotai Strip view Sheraton Grand Macao Cotai View King, Guest room, 1 King, Cotai Strip view Sheraton Grand Macao
3 42 m2 1

Bold red accents, teamed with a mixture of modern…

  • City view
  • Air conditioning
Cotai View Twin, Guest room, 2 Twin/Single Bed(s) Sheraton Grand Macao Cotai View Twin, Guest room, 2 Twin/Single Bed(s) Sheraton Grand Macao
Cotai View Twin, Guest room, 2 Twin/Single Bed(s) Sheraton Grand Macao Cotai View Twin, Guest room, 2 Twin/Single Bed(s) Sheraton Grand Macao
4 42 m2 1

Bold red accents, teamed with a mixture of modern…

  • City view
  • Air conditioning
Ambassador Suite, Club level Sheraton Grand Macao Ambassador Suite, Club level Sheraton Grand Macao
Ambassador Suite, Club level Sheraton Grand Macao Ambassador Suite, Club level Sheraton Grand Macao
5 166 m2 1

Beyond the shiny finishes and sleek details, the s…

  • City view
  • Air conditioning
Family Suite, 2 Bedroom 2 room Suite Sheraton Grand Macao Family Suite, 2 Bedroom 2 room Suite Sheraton Grand Macao
Family Suite, 2 Bedroom 2 room Suite Sheraton Grand Macao Family Suite, 2 Bedroom 2 room Suite Sheraton Grand Macao
4 83 m2 1

This family suite is filled with memorable moments…

  • City view
  • Air conditioning
Deluxe Suite Twin, 1 Bedroom Larger Suite Sheraton Grand Macao Deluxe Suite Twin, 1 Bedroom Larger Suite Sheraton Grand Macao
Deluxe Suite Twin, 1 Bedroom Larger Suite Sheraton Grand Macao Deluxe Suite Twin, 1 Bedroom Larger Suite Sheraton Grand Macao
4 125 m2 1

A combined living room and dining room with plush…

  • City view
  • Air conditioning
Deluxe Suite King, 1 Bedroom Larger Suite, 1 King, Sofa bed Sheraton Grand Macao Deluxe Suite King, 1 Bedroom Larger Suite, 1 King, Sofa bed Sheraton Grand Macao
Deluxe Suite King, 1 Bedroom Larger Suite, 1 King, Sofa bed Sheraton Grand Macao Deluxe Suite King, 1 Bedroom Larger Suite, 1 King, Sofa bed Sheraton Grand Macao
3 125 m2 1

A combined living room and dining room with plush…

  • City view
  • Air conditioning
Executive Deluxe Suite, Club level, 1 Bedroom Larger Suite Sheraton Grand Macao Executive Deluxe Suite, Club level, 1 Bedroom Larger Suite Sheraton Grand Macao
Executive Deluxe Suite, Club level, 1 Bedroom Larger Suite Sheraton Grand Macao Executive Deluxe Suite, Club level, 1 Bedroom Larger Suite Sheraton Grand Macao
3 125 m2 1

Impress guests with a private dinner at the marble…

  • City view
  • Air conditioning
Presidential Suite, Club level, 2 Bedroom Presidential Suite Sheraton Grand Macao Presidential Suite, Club level, 2 Bedroom Presidential Suite Sheraton Grand Macao
Presidential Suite, Club level, 2 Bedroom Presidential Suite Sheraton Grand Macao Presidential Suite, Club level, 2 Bedroom Presidential Suite Sheraton Grand Macao
5 208 m2 1

Step into a vast space of 208 sq.m. (2,239 sq.ft.)…

  • City view
  • Air conditioning
Terrace Suite, Club level, 1 Bedroom Larger Suite, Balcony Sheraton Grand Macao Terrace Suite, Club level, 1 Bedroom Larger Suite, Balcony Sheraton Grand Macao
Terrace Suite, Club level, 1 Bedroom Larger Suite, Balcony Sheraton Grand Macao Terrace Suite, Club level, 1 Bedroom Larger Suite, Balcony Sheraton Grand Macao
3 110 m2 1

The extensive 110 sq.m. (1,184 sq.ft.) L-shaped op…

  • City view
  • Air conditioning
  • Balcony
Staycation Offer - Deluxe Room with Free Room Upgrade, Daily Dining Credit and Late Check out Sheraton Grand Macao Staycation Offer - Deluxe Room with Free Room Upgrade, Daily Dining Credit and Late Check out Sheraton Grand Macao
Staycation Offer - Deluxe Room with Free Room Upgrade, Daily Dining Credit and Late Check out Sheraton Grand Macao Staycation Offer - Deluxe Room with Free Room Upgrade, Daily Dining Credit and Late Check out Sheraton Grand Macao
3 42 m2 1

This special offer includes: · Free room upgrade ·…

  • City view
  • Air conditioning
Object reviews
8.4
Sheraton Grand Macao
Rating: 8.4/10 - Excellent!
8 / 10 Value for money
8.4 / 10 Facilities
8.8 / 10 Location
8.5 / 10 Staff
8.5 / 10 Cleanliness
8.6 / 10 Comfort
10.00 / 10 - Fantastic!

"Luxe, prachtig hotel midden op de strip. Behulpzaam personeel. Heerlijk zwembad onder de Eiffeltoren." - Ricardo


10.00 / 10 - Fantastic!

"Wat een service! Bij aankomst een upgrade gekregen naar een kamer met uitzicht op de cotai strip en een voucher voor korting op diner en een late check-out. Bij het restaurant lid geworden van SPG en..." - Amberrof


10.00 / 10 - Fantastic!

"Fantastisch hotel om te verblijven. De locatie is perfect, alles ziet er brandschoon uit. Mochten versneld inchecken, kregen een gratis upgrade en mochten gratis laat uitchecken. Zijn betere casino&#..." - Kyra024


9.60 / 10 - Fantastic!

"Locatie" - Robert


9.60 / 10 - Fantastic!

"Precies wat je verwacht van een vijf sterren hotel. " - Deborah

10.00 / 10 - Fantastic!

"Everything else" - Davedeep


10.00 / 10 - Fantastic!

"Every thing " - D


10.00 / 10 - Fantastic!

"I was surprised when the front desk told me my room was upgraded to Executive Suite & not just that but a Cake was waiting for me aswell. I was very happy until another surprise came in the room. ..." - Ms.


10.00 / 10 - Fantastic!

"The room and facilities are perfect excellent " - Janis


10.00 / 10 - Fantastic!

"Sheena was amazing she was very helpful and welcoming " - Fiona

10.00 / 10 - Fantastic!

"Tout est parfait. Grandiose. " - Alexis


10.00 / 10 - Fantastic!

"L emplacement , le bus pour aller au ferry et à Macao . Petit déjeuner super copieux. La classe et les chambres très spacieuses. Super séjour " - Maco


10.00 / 10 - Fantastic!

"Emplacement parfait, en face du Venetian, proche d'un centre commercial avec food court et des casinos. Etablissement moins coûteux que d'autres hotels aux alentours, mais avec un très bon ..." - Jennifer


10.00 / 10 - Fantastic!

"Petit déjeuner excellent Emplacement top en face du Venitian" - Jacques


9.60 / 10 - Fantastic!

"- Parfait pour un court sejour... - Personnel sympatique - zone piscine sympa" - Bellanger

10.00 / 10 - Fantastic!

"Отличный отель в самом центре Макао! Очень просторные номера, доброжелательный персонал, вкусные рестораны!!! " - Irina


10.00 / 10 - Fantastic!

"Завтрак очень хороший. 5 мин ходьбы до City of dreams, где проходит шоу House of dancing water, даже дорогу переходить не надо - на одной стороне. Venetian hotel через дорогу" - Elvira


10.00 / 10 - Fantastic!

"Отличная, чистая современная гостиница, с кучей ресторанов, магазинов и казино. Лучший по соотношению цена/качество" - Sergey


10.00 / 10 - Fantastic!

"Прекрасный отель по соотношению цена/качество. Большой просторный номер. Уборка дважды в день. Мягкая воздушная кровать, хрустящее постельное белье. Вид из окна на комплекс Parisian отличные ..." - Romanova


10.00 / 10 - Fantastic!

"Прекрасный отель, кровать замечательная, великолепный завтрак!! Очень быстрый чек-ин и чек аут! доставка автобусами постояльцев отеля от и до терминалов убытия! Решение возникших проблем , отель идет ..." - Евгения

10.00 / 10 - Fantastic!

"Pequeno almoço espetacular!!" - Sofia


10.00 / 10 - Fantastic!

"Limpeza e quarto amplo. Café da manhã muito bom. Ótima localização " - Leonardo


10.00 / 10 - Fantastic!

"Ótima localização, excelente pequeno almoço estilo brunch! Shuttle gratuito de 30/30min para península Macau e taipa. Quartos amplos é muito confortáveis! Staff super atencioso, com direito a ..." - Sofia


10.00 / 10 - Fantastic!

"Pequeno almoço fantástico e localização ideal. Serviço de shuttles muito conveniente" - Ana


9.20 / 10 - Excellent!

"Da surpresa que estava preparada para a minha namorada " - Gonçalo

10.00 / 10 - Fantastic!

"Muy bien ubicado, buena atención, buen tamaño de la habitación y el baño." - Alejandra


10.00 / 10 - Fantastic!

"Confort en sus habitaciones -ambiente amplio en todo sentido" - Otto


10.00 / 10 - Fantastic!

"Un sitio perfecto para descansar. Mi habitación totalmente alejada del ruido. La zona espectacular" - Martha


10.00 / 10 - Fantastic!

"Hotel excelente" - Elyetias


9.60 / 10 - Fantastic!

"Está sobre la Strip, por lo que es super fácil moverse de un Hotel/Casino a otro, muy conveniente la ubicación. El personal muy amable y el check out super rápido." - Claudia

10.00 / 10 - Fantastic!

"Pokoj i koupelna prostorná, zařízení pokoje velmi dobré, čistota . Postele velmi velké a pohodlné. Župany na pokoji včetně hygienických potřeb. Snídaně velmi dobrá a chutná , velký výběr jídel. ..." - Zdeněk


8.80 / 10 - Excellent!

"Pokoj byl velmi čistý a bazény krásné, snídaně byla nadstandartní. Byl výběr ze všech světových kuchyní ." - Jitka

10.00 / 10 - Fantastic!

"Имахме удобства и всичко необходимо!Жена ми беше поздравена за рождения си ден, което беше много мило! При настаняването бяхме обслужени от служителката Кармела - такова отношение , каквото не сме ..." - Automax7

10.00 / 10 - Fantastic!

"super gute Lage, hervoragendes Frühstück." - Ulrike


10.00 / 10 - Fantastic!

"Sehr gutes Frühstück, gute Lage, Hotelpersonal sehr nett, sehr große Zimmer mit super Ausstattung und tollem Ausblick." - Anonymous


9.60 / 10 - Fantastic!

"Sehr gutes Frühstück, riesige Auswahl an Speisen. Goßes Zimmer." - Wolfgang


9.60 / 10 - Fantastic!

"Der Aufenthalt im Club war sehr gut und angenehm. Die Auswahl beim Essen war gut und auf die chinesischen Gäste ausgerichtet. Für die chinesischen Gäste vermutlich sehr angepasst. Die Bedienung war ..." - Marco


9.60 / 10 - Fantastic!

"tolles Frühstück, super Gästeservice" - Mr

10.00 / 10 - Fantastic!

"Pobyt na bogato ...Genialna atmosfera..." - Anna


9.60 / 10 - Fantastic!

"Wszystko co miało być w Sheratonie to było. Na śniadanie lepiej przyjść o 7 rano, czym później tym większy tłok." - Dariusz

10.00 / 10 - Fantastic!

"casinò camera fantastica check in rapidissimo moltissimi ristoranti" - Andrea


9.60 / 10 - Fantastic!

"Camera spaziosa con doccia e vasca da bagno. Buona insonorizzazione, nessun rumore molesto dalle camere adiacenti o causato dal personale di servizio. Wi-Fi velocissimo, configurazione semplicissima. ..." - Massimo


8.30 / 10 - Excellent!

"Grande camera" - Hhadas


7.90 / 10 - Very good!

"La posizione, la comodità del letto, la grandezza della camera " - Anonymous


6.30 / 10 - Good!

"Colazione stratosferica. " - Mauro

9.20 / 10 - Excellent!

"Fantastiske treningsfasiliteter, flott bassengområde. Luksuriøst og flott. Hyggelig betjening." - Elin


7.50 / 10 - Very good!

"Flott beliggenhet og OK hotell." - Espenylund

Important information

Grupy

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs HKD 40 per hour.

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for HK$ 300 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are requested to present the same credit card used to guarantee the booking when checking in or making payment at the hotel. For reservations made by a third party, you will need to complete an authorisation form 5 days prior to the arrival. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel will not be responsible for any extra handling fees or charges.

Please note that the hotel provides a free shuttle bus service between Macao International Airport and this property. A chargeable limousine pick-up service can also be arranged.

Children under the height of 1.4 metres are kindly requested to wear inflatable arm bands or life vests provided for free when using the swimming facilities.

For breakfast inclusive rates, please note that the third and fourth person supplement charges are for room only. Extra charges apply for breakfast charges. Please consult with the hotel after making the reservation.

The main entry and porte-cochere of the Sheraton Grand Macao will close from Monday 1 March 2021.
Guests will be dropped off at The Londoner (Crystal Palace) main entrance, or the existing ‘East Lobby’ bus terminal at the rear of the complex.
Guest shuttle services and taxis will relocate to the new The Londoner main entrance.
Arriving guests will be directed from their arrival point to the temporary check in lounge located on Level 4 of the Sheraton Grand Macao that is complete with check in counters, luggage storage, a dedicated Marriott Bonvoy counters, as well as express check-out.
Guests arriving by car will still be able to park in the underground car park from the existing entrance (Sheraton driveway) with changes to the driveway to maintain access.

Chinese, Tagalog, Portuguese, Korean, English Check in: from 15:00
Check-in and check-out times Check out: to 11:00
Facilities
General
  • Parking
  • On-site parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Outdoor pool
  • Outdoor pool (all year)
  • Swimming Pool
Activities
  • Golf course (within 3 km)
  • Happy hour
  • Tour or class about local culture
Common areas
  • Garden
  • Sun terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Air conditioning
  • Designated smoking area
Transport
  • Airport shuttle
  • Shuttle service (free)
  • Airport shuttle (free)
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Entertainment and family services
  • Evening entertainment
  • Indoor play area
  • Kids'' outdoor play equipment
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules
  • Screens or physical barriers placed between staff and guests in appropriate areas