Grand Emperor Hotel

Macau, Macao No. 288 Avenida Comercial De Macau
8.8 Excellent 371 Opinions
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No. 288 Avenida Comercial De Macau
Macau, Macao

Airports
Tourist attractions
  • Recycling bins are available to guests and waste is recycled
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
Information

Grand Emperor Hotel is located along Avenida Comercial De Macau, beside Yaohan Department Store. It offers modern accommodation with 3 restaurants and a casino.

Fully air-conditioned, the spacious guestrooms feature elegant decor and furnishings. Each room is equipped with a flat-screen TV with cable channels.

Guests can visit the Emperor Palace Casino in the hotel.

The Royal Kitchen serves an international buffet. Chinese cuisine can be tasted at Grand Emperor Court, while the Majestic Robatayaki offers Japanese dishes. After-meal drinks can be enjoyed at the Windsor Lounge.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
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Grand Emperor Hotel
Rooms and availability
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Room type
Room size
Facilities
Executive Room Grand Emperor Hotel Executive Room Grand Emperor Hotel
Executive Room Grand Emperor Hotel Executive Room Grand Emperor Hotel
3 32 m2 1 1

Air-conditioned rooms are equipped with a personal…

  • City view
  • Air conditioning
Booking from: $140.96
Family Room (3 Adults) Grand Emperor Hotel Family Room (3 Adults) Grand Emperor Hotel
Family Room (3 Adults) Grand Emperor Hotel Family Room (3 Adults) Grand Emperor Hotel
3 35 m2 1

Air-conditioned rooms are equipped with a personal…

  • City view
  • Air conditioning
Executive Studio Grand Emperor Hotel Executive Studio Grand Emperor Hotel
Executive Studio Grand Emperor Hotel Executive Studio Grand Emperor Hotel
3 45 m2 1

Spacious studio room featuring a seating area and…

  • City view
  • Air conditioning
Superior King or Twin Room Grand Emperor Hotel Superior King or Twin Room Grand Emperor Hotel
Superior King or Twin Room Grand Emperor Hotel Superior King or Twin Room Grand Emperor Hotel
3 32 m2 1

Air-conditioned rooms are equipped with a personal…

  • City view
  • Air conditioning
Booking from: $57.77
Object reviews
8.8
Grand Emperor Hotel
Rating: 8.8/10 - Excellent!
8.5 / 10 Value for money
8.6 / 10 Facilities
9.3 / 10 Location
8.9 / 10 Staff
8.9 / 10 Cleanliness
8.9 / 10 Comfort
10.00 / 10 - Fantastic!

"Tout était parfait" - Cathy


10.00 / 10 - Fantastic!

"Chambre spacieuse et petit déjeuner de qualité. " - Robin


9.20 / 10 - Excellent!

"L'emplacement" - David


4.20 / 10 - Rating!

"Bonne situation géographique" - Aurélien

10.00 / 10 - Fantastic!

"Очень понравился отель. Брали семейный номер, номер был большой: одна очень большая двухспальная и одна односпальная кровать. Так же в номере был чайник, холодильник и бесплатные бутылочки с питьевой ..." - Sergey


10.00 / 10 - Fantastic!

"Заказал трансфер. Встречали на T-Alphard. Очень крутой сервис, рекомендую ." - Dmitry


9.20 / 10 - Excellent!

"В целом хорошо. Местоположение удобное, особенно для прогулок. Ресторан при отеле не самый лучший. Завтрак еще можно, а ужин или обед лучше не брать. Повысили бесплатно уровень номера, приятно удивили..." - Iuliia

10.00 / 10 - Fantastic!

"Sehr gute Lage, Sehenswürdigkeiten gut fußläufig zu erreichen, Personal sehr freundlich und zuvorkommend, Frühstück ließ kaum Wünsche offen, "großes" Haus :)" - Engelbert

10.00 / 10 - Fantastic!

"superb and personalised service, exceptional front desk" - Jen


10.00 / 10 - Fantastic!

"It’s a fantastic hotel, great staff, great location and always made to feel welcome." - Delvin


10.00 / 10 - Fantastic!

"Good location and easy to navigate around. The breakfast is nice and overall service is excellent. We would like to thanks especially Yoyo for her assistance during our stay. We have a nice and ..." - Bee


10.00 / 10 - Fantastic!

"Everything from the airport shuttle pick up, check in and check out experience hotel staff were truly trained of valuing and treating guests so special. I commend the front desk staffs who are ready ..." - Asian


10.00 / 10 - Fantastic!

"Front Desk customer service. Especially Mr. Vicky." - Tang

10.00 / 10 - Fantastic!

"Ruime kamer. Grote badkamer. Prima bedden." - Ger


9.20 / 10 - Excellent!

"Overvloedig ontbijt. Zeer vriendelijk en behulpzaam personeel." - Posthuma

10.00 / 10 - Fantastic!

"Excelente localização Boa relação preço qualidade Serviço transfair aeroporto Eficácia e simpatia funcionários " - Fernando


9.60 / 10 - Fantastic!

"Tamanho do quarto triplo muito bom, localização excelente, café da manhã com buffet variado e ovos mexidos feito na hora. Serviço impecável. Shuttle bus para city dreams, porto etc. " - M.


9.60 / 10 - Fantastic!

"localizacação excelente simpatia funcionários" - Elisabete


8.30 / 10 - Excellent!

"Central" - Pedro

9.60 / 10 - Fantastic!

"Lokalizacja super, wszedzie blisko. Hotel posiada własne shuttle bus, na lotnisko, na dworzec jedzie się za free." - Krzysztof

Important information

Internet

WiFi is available in the business centre and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs HKD 25 per hour.

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
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The credit card used for booking must be presented upon check-in. The name of the credit card must match the guest's name checking in.

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If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:
1) Authorisation letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

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Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.

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Please note that breakfast is not included for child under 12 years old who stays free of charge using existing beds.

Chinese, English Check in: from 14:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • On-site parking
  • Private parking
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Currency exchange
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Invoices
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Air conditioning
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
Entertainment and family services
  • Casino
Services
  • Internet services
  • WiFi
  • Free WiFi
Transport
  • Car hire
  • Shuttle service (free)
Common areas
  • Shared lounge/TV area
Shops
  • Mini-market on site
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules
  • Screens or physical barriers placed between staff and guests in appropriate areas